WHATThe Management Excellence for Operations (MEO) Project is an Agency-wide $40 million indefinite delivery indefinite quantity contract. The purpose of the MEO IDIQ is to strengthen operations performance management practices at USAID. Specifically, operating units can use MEO to 1) analyze operations performance data, processes, and management issues to improve USAID’s efficiency and effectiveness; 2) provide surge capacity, support, and technical assistance to USAID operating units to comply with internal and external requirements related to operations performance management; and 3) improve the Agency’s internal and external communications, products, and information.
WHYMEO will contribute to the management goals and objectives highlighted in the FY 2014-2017 Department of State and USAID Joint Strategic Plan and the 2015 Quadrennial Diplomacy and Development Review, as well as USAID’s corporate objective of being a strategically managed and operationally effective development partner. These goals and objectives underscore the importance of having sound operations management practices, which is fundamental to the Agency’s ability to achieve its development objectives.
WHO CAN USE MEOAll Washington and overseas operating units can access MEO. The Bureau for Management’s Office of Management Policy, Budget, and Performance (M/MPBP) manages the MEO contract, and each task order is independently administered by the issuing operating unit. The MEO vendors are Development Transformation, Navanti Group, and SSG Advisors.
HOW TO USE MEOIf an operating unit is interested in using MEO, it must submit a scope of work to the contracting office representative (COR) for approval. MEO has one base year with four options years. The ordering period began on January 1, 2017.