Lack of Internet Complicates Relief Efforts to Some Migrants in Greece
Accessing the Internet and mobile networks remains difficult for migrants and refugees across Greece.
In an April 2016 study, the United Nations Refugee Agency (UNHCR) reported nine of 34 migrant sites and settlements in Greece have little to no access to 3G or WiFi Internet. Fifteen sites and settlements reported access to 3G only. Another study completed by small grassroots humanitarian groups reported that 17 of 33 sites and settlements had little to no WiFi access.
Government agencies and humanitarian groups rely on Skype, social media, webpages, and mobile apps to inform and connect to migrants. Without access to internet and 3G, migrants and refugees spread information via word of mouth and real life social networks. However, these inter-personal, low — tech strategies among migrants are vulnerable to misinformation and complicate aid efforts.
Access to the Internet may not resolve issues of distrust between migrants and aid providers, but could ensure more accurate information is reaching migrants. Government agencies and humanitarian agencies may have to work with migrants to create interpersonal information systems that migrants and refugees will trust and use.